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Terms & Conditions

1. Acceptance of Binding Terms

By accessing, browsing, or purchasing from Ecigmafia.com (the "Site"), you irrevocably agree to these Terms and Conditions (the "Agreement"), which constitute a legally binding contract between you and Ecigmafia, LLC ("Ecigmafia," "we," "us"). Continued use of the Site constitutes acceptance of all updates. No exceptions.

2. Legal Age Verification & Compliance

  • Mandatory Age Confirmation: By purchasing, you affirm under penalty of perjury that you are 21 years of age or older and reside in a jurisdiction permitting the legal purchase of nicotine or Delta-8 products.
  • Fraud Prevention: Ecigmafia reserves the right to cancel orders, withhold refunds, and report suspected underage purchases to law enforcement.
  • State Restrictions: You acknowledge compliance with all state/local laws. Ecigmafia explicitly prohibits sales to restricted states (e.g., no flavored e-liquids to NY, MA; no Delta-8 to CO, DE).

3. Product Disclaimers & Liability Waivers

  • "As Is" Sales: All products are sold "as is" with no express or implied warranties unless explicitly stated. Ecigmafia disclaims all warranties, including merchantability or fitness for a particular purpose.
  • Health Risks: You assume full liability for health consequences arising from product use, including addiction, allergic reactions, or harm from misuse.
  • No Medical Claims: Products are not smoking cessation devices and have not been evaluated by the FDA.

4. Shipping & Delivery Terms

4.1 Order Processing

  • Orders ship within 24–72 business hours (excludes weekends/holidays). Delays due to inventory, carrier issues, or fraud checks do not entitle you to cancel orders or claim refunds.
  • Address Accuracy: You are solely responsible for providing a correct shipping address. Ecigmafia is not liable for lost, misdelivered, or stolen packages due to customer error.

4.2 Adult Signature Requirement

  • Mandatory ID Verification: All deliveries require adult signature (21+) and valid government-issued ID. Failure to comply voids all refund/return eligibility.
  • Delivery Attempts: Packages unclaimed after 3 delivery attempts will be returned to Ecigmafia. You forfeit 100% of the order cost and must pay reshipping fees.

4.3 Prohibited States

Ecigmafia will not refund orders blocked due to state restrictions (e.g., flavored e-liquids to CA). You are responsible for knowing your local laws.

5. Return, Refund, & Warranty Policy

5.1 Strict 30-Day Limited Warranty

  • Coverage: Eligible products (excludes e-liquids, disposables, coils, pods, batteries) may be returned only if defective.
  • Claims Process:
    1. Notify Ecigmafia within 72 hours of delivery via sales@ecigmafia.com with:
      • Order number
      • Photos/video of defect
      • Packaging evidence
    2. Ecigmafia will inspect the item. Approval is at our sole discretion.
    3. If approved, you receive a replacement or store credit. No cash refunds.

5.2 Non-Refundable Items

  • Final Sale: E-liquids, disposables, opened products, clearance items, and accessories (coils, pods) are non-refundable.
  • Subjective Dissatisfaction: Flavor preferences, compatibility issues, or buyer’s remorse do not qualify for returns.

5.3 Chargeback Abuse

  • Zero Tolerance: Disputing charges without first contacting Ecigmafia voids all warranties and constitutes fraud.
  • Fight Policy: Ecigmafia will vigorously contest unjustified chargebacks with:
    • Delivery confirmation (tracking, signature, IP logs)
    • Order acknowledgment emails
    • Record of your acceptance of these Terms
  • Penalties: Fraudulent chargebacks will result in permanent account suspension, blacklisting of your address/payment methods, and referral to collections agencies.

6. Payment Terms & Fraud Prevention

  • Billing Address Match: Orders must ship to the credit card billing address. Mismatched addresses will be canceled.
  • Prepaid Cards: Ecigmafia is not liable for refunds to prepaid cards or expired accounts. Store credit is the sole remedy.
  • Fraud Screening: We reserve the right to:
    • Cancel orders suspected of resale, bulk purchasing, or proxy buying.
    • Share fraudulent activity data with law enforcement and credit bureaus.

7. Intellectual Property & Prohibited Conduct

  • Copyrights/Trademarks: Unauthorized use of Ecigmafia’s logos, product images, or descriptions will result in legal action.

8. Limitation of Liability

Ecigmafia is not liable for:

  • Indirect damages (e.g., lost profits, data loss).
  • Product misuse or allergic reactions.
  • Errors in product descriptions (e.g., pricing, inventory).

9. Prohibited Conduct

  • Abuse: Harassment, impersonation, or hacking will result in legal action.
  • Resale: Commercial resale of Ecigmafia products without written consent is prohibited.

10. Governing Law

Disputes are governed by the laws of USA.

11. Contact

For returns, claims, or questions:

Note: Ecigmafia reserves the right to update policies without notice. For detailed state-specific restrictions, visit our Shipping and Returns pages.